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CRM Retention and Recruiting Strategy-In a nutshell
RECRUITING: In our Functional Design and analysis sessions, we strongly recommend that stakeholders/analyst think outside the boundaries of any CRM application or functionality. We encourage them to...
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Questions to help strategize the use of CRM
The following questions will allow Institutions and the Implementing partners to get a comprehensive overview on CRM requirements. Based on the answers and information, your Implementing partner will...
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Can CRM make me a Super Recruiter?
This blog originated due to my recent experiences at a ERP product evaluation session. One of the stakeholders asked me a rather interesting question, and that was, “How do I know that CRM is...
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CRM Help Desk: Advantages of Solution Management
This post is with reference to my experiences with CRM applications like Seibel, People soft, Talisma to name a few.When it comes to creating workers in your CRM system,it is recommended that workers...
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ERP Applications: A very simple and basic explanation
This incident happened years ago when I was on the phone with a tech support discussing an issue with my notebook. She asked me the version of the operating system and I was lost, murmured that I did...
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How to install Bundles (Patches/Fixes)? What is Bundle Installation Process?
I often get this question from our clients regarding the best practices they should follow to apply Bundles or fixes, especially when they are live with the system and don’t want significant down...
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Treats for Software Implementations and Development
Configuration over Customization and Modification: Design and Approach Ref: Google Images Hello Everyone! Last week, my dear friend and good colleague, Girish Prabhu, shared the scares of software...
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Organizing Marketing Events: Budget, Cost, and Performance
This post correlates with one of my earlier posts on managing marketing-related tasks using CRM-Link to the earlier post. Marketing events bear the burden of a huge list of activities that need to be...
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Dishing Out the CRM Recipe: Easier Said Than Done
“You realize the value of customer service, only when you are not getting it.” I heard this phrase during a television commercial and realized that even if organizations are aware of the value of...
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Why does an Organization need or opt for CRM
If one would conduct a survey on the use of CRM, it is highly possible that the results would include concerns from Organizations. Mostly shortcomings on expectations and on the way it is managed from...
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